Study on users satisifaction in the usage of central library facility at professional institution

Padmavathi R and Sudarsana Reddy R.V

This study aims to assess the user satisfaction in the library of Narayana Engineering College Central Library users. Survey method and questionnaire tool was used for conducting this study and the results were presented in this paper. Filled questionnaires were collected from 175 users to assess their satisfaction in regard to working hours, reading facilities, latest editions, arrangement of reading materials, circulation, Internet facility, periodicals, reference service etc. It was found that users were very much satisfied with working hours, reading facilities, circulation, book arrangement, periodicals and Internet facility services but wanted improvement in reference services.

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